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The retail aspect of the gas industry relates to the sale of gas to consumers.

The purpose of the Retail Market is to provide all gas customers the ability to buy natural gas from a licenced Retail business of their choice. In exercising this right, systems and processes are needed that facilitate the delivery of gas to all customers in a manner that supports the contractual relationships established between the retailers, transmission pipeline owners, distributors and customers. For customer choice to be successful, a system is required for tracking the commercial relationship between licensed retailer businesses, distribution businesses and each gas customer. end use customers, licensed distribution businesses and Retail businesses alike, rely on these systems and processes to ensure that customer transfers can take place smoothly and that costs in the supply chain are correctly allocated and billed. Retailers in Australia include: AGL, Origin, TRUenergy, ActewAGL , Alinta, Aurora, Australian Power and Gas, Country Energy, EnergyAustralia, Red Energy, Simply Energy and Tas Gas.

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